Total bonus value up to $1,000
Fair Go Casino Loyalty Program: Earn and Redeem Comp Points
The Fair Go Casino Loyalty Program gives you comp points as you wager, then lets you exchange them for casino credit or free spins. Here is how the points maths works, what your balance can become, and how the wider loyalty rewards fit together.
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How comp points build from your wagers
Fair Go awards 1 comp point for every $10 wagered. The key word is wagered: the points system follows your play amount, not simply the amount you put into your account. So a $100 deposit does not create 10 points by itself; you reach 10 points after $100 has been wagered.
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The programme is easy to understand once you separate deposits, wagers and rewards. You choose how much to play, your wagering adds up, and the points are calculated against that total. It is worth keeping your own budget in mind, because loyalty rewards should make your entertainment more organised, not encourage you to chase losses.
| Amount wagered | Comp points | Equivalent casino credit |
|---|---|---|
| $10 | 1 point | Not yet $1 |
| $100 | 10 points | Not yet $1 |
| $500 | 50 points | Not yet $1 |
| $1,000 | 100 points | $1 |
The $1,000 example in plain English
Imagine your total wagers reach $1,000 over time. At 1 point per $10 wagered, that gives you 100 points. Those 100 points can be redeemed for $1 in casino credit. A $500 wagering total would produce 50 points, so you would continue building the balance until it reaches the amount you want to exchange.
Track wagers, not just deposits
A deposit and a wager are different things in this programme. Use the wagering total as your reference when estimating how many comp points you have earned.
Turn points into casino credit or free spins
There are two ways to use Fair Go comp points. You can exchange 100 points for $1 in casino credit, or redeem points for free spins through Fair eXchange. The credit option gives you a clear conversion rate, while the free-spin option lets you use your points on an available game reward.
- Build your points balance
Play within your budget and let your wagers add to the comp point total at the rate of 1 point per $10 wagered.
- Decide which reward suits you
Choose casino credit when you want the fixed 100-points-for-$1 conversion, or choose a free-spin reward when that type of offer fits your session.
- Open Fair eXchange for free-spin rewards
Comp points can be redeemed for free spins through Fair eXchange. Use that exchange when you want to turn the balance into a spin-based reward.
- Use the casino credit in the casino
The points conversion is for casino credit, not a cash withdrawal. Treat the credit as play value and keep your usual spending limit in place.
| Reward route | Conversion or access | What you receive |
|---|---|---|
| Casino credit | 100 points | $1 in casino credit |
| Free spins | Redeem through Fair eXchange | A free-spin reward |
The wider Bonuses available at Fair Go are separate from the points balance, so check which reward you are using before you start. That simple habit helps you avoid mixing up a loyalty redemption with a deposit-based promotion.
Monthly loyalty bonuses and the extra rewards around them
Monthly loyalty bonuses are available to qualifying players. They sit beside the everyday comp point system, giving regular players another type of reward to look out for. The points remain tied to wagering, while a monthly loyalty bonus is a separate offer with its own conditions.
There are also recurring Fair Go extras that make the loyalty experience feel less like a single points balance. Koala's Diary adds a new entry every Tuesday and includes exclusive freebies. Fair Go X magazine arrives every 3 months and contains exclusive bonuses.
- Comp points: 1 point for each $10 wagered.
- Casino credit: 100 points can be exchanged for $1 in the casino.
- Free-spin rewards: comp points can be redeemed through Fair eXchange.
- Monthly loyalty bonuses: available to qualifying players.
- Koala's Diary: a new entry every Tuesday with exclusive freebies.
- Fair Go X magazine: published every 3 months with exclusive bonuses.
Use the reward that matches your plan
Points give you a steady way to build rewards from wagering. Monthly bonuses, diary freebies and magazine promotions are additional opportunities, so consider each one on its own terms instead of assuming every reward works the same way.
Joining the programme and keeping your account in order
You need an active casino account before you can take part. Registration involves choosing Sign Up, entering the required information and completing the form. Account access is available immediately after completion, and the minimum age is 18 years.
Fair Go applies a one-account rule to each user, IP address and household. Additional accounts are deactivated, so keep your loyalty activity on the original account rather than opening another one to try to create a second points balance.
- Complete Registration
Enter the required details and make sure you meet the minimum age requirement of 18 years.
- Play at a comfortable pace
Set a personal spend limit before wagering. The points rate stays simple, but your budget should come first.
- Choose a redemption route
When you are ready, use the balance for casino credit or exchange points for free spins through Fair eXchange.
Points are not a reason to increase your stake
Comp points build from wagering, but gambling still involves real financial risk. Only play with money you can afford to lose and stop when your planned session is over.
Where to get help with points and redemptions
Fair Go provides 24/7 English support through live chat and email, with telephone support also available. Live chat has an average response time of 3 minutes, which is useful when you have a question about a points balance or want help understanding a redemption.
The automated chat bot Kev is available for quick queries. For a question that needs a person, use the live support channel. It is sensible to ask before redeeming if you are unsure which reward route you want, because casino credit and free-spin rewards are different uses of your points.
A sensible way to get value from loyalty rewards
The best way to approach the programme is as a small extra attached to play you already intended to do. Start with a budget, choose the games and stakes that suit that budget, then let the comp points accumulate naturally. Chasing a points milestone can turn a reward into a reason to spend more, which defeats the point of keeping your play enjoyable.
For a clear routine, decide whether you prefer the fixed casino-credit conversion or the free-spin route before redeeming. If the fixed value is more useful, remember the simple target: 100 points equals $1 in casino credit. If you prefer spin rewards, Fair eXchange is the route for using comp points that way.
| Before playing | While playing | Before redeeming |
|---|---|---|
| Set a budget | Keep wagers within it | Choose credit or free spins |
| Know your goal | Remember points follow wagers | Use Fair eXchange for free spins |
| Take breaks | Do not chase points | Ask support if unsure |
Ready to make your play more organised?
Complete Registration, set a comfortable budget and let the comp point balance build at its normal pace. Redeem when the reward suits you, rather than wagering extra just to reach a target.
Loyalty Program: your questions
How do I earn Fair Go comp points?
You earn 1 comp point for every $10 wagered. The calculation is based on wagering activity rather than the amount deposited.
What are 100 comp points worth?
One hundred comp points can be redeemed for $1 in casino credit.
Can I exchange comp points for free spins?
Yes. Comp points can be redeemed for free spins through Fair eXchange.
Are monthly loyalty bonuses available?
Yes. Monthly loyalty bonuses are available to qualifying players.
When is Koala's Diary updated?
Koala's Diary receives a new entry every Tuesday, with exclusive freebies included.
How often is Fair Go X magazine published?
Fair Go X magazine is published every 3 months and contains exclusive bonuses.
What support is available for loyalty questions?
English live chat and email support are available 24/7, and telephone support is also available. Live chat has an average response time of 3 minutes.
